A bright, modern open-plan IT support office with light oak desks and plants

About

Fifteen years of managed IT for practices, schools and factories, with a helpdesk that answers in three rings.

A support team built around response

We started as two engineers who were tired of IT firms that hid behind ticket numbers. Fifteen years later we are sixty people with our own helpdesk and security centre, and we still answer the phone within three rings.

Clients range from ten-person practices to schools and factories on several sites. What they share is a need for systems that work, advice in plain language and bills without shocks.

Read our story

Three IT support team members look at a monitor together and laugh

Have a question or a problem right now? Choose the easiest way to reach an engineer on our team.

CALL US

+1 212 555 0186 (24-hour support)

VISIT

829 Maastricht Street, New York, NY 10297, USA

A smiling engineer with a headset answers a call at a bright support desk
Portrait of the service director in a light grey blazer in a bright office

Ethan Clark

Service director

Portrait of the head of cyber security in a camel blazer in a bright office

Sophia Bennett

Head of cyber security

Portrait of the cloud lead in an olive overshirt in a bright office

Liam Turner

Cloud lead

Portrait of the helpdesk lead in a rust blouse with a headset in a bright office

Olivia Martin

Helpdesk lead

The team was responsive, organised and easy to work with. They moved sixty of us to the cloud over one weekend, and on Monday everything simply worked. Two years on, problems are rare and fixed before most staff notice.

Portrait of Emily Carter

Emily Carter

Practice manager

Let us take IT off your to-do list

Share your setup, team size and worries, and we will reply with a clear proposal